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Policies

Refund / Return Policy

We hope to craft products that would never require a return and refund, but in the case that something doesn't work out, we are eager to work toward a solution.

Standard Product Lines

For all of our standard product lines, we are happy to fix any manufacturing issues, or take a return and refund your purchase within 30 days of your receipt.

Custom Made Products

Due to their specific built-to-order nature, we cannot accept returns of custom items.  If there is a manufacturing issue with a custom item, we are happy to fix it, or rebuild and replace the product.

To make a claim, please email us at info@dakodalove.com. Kindly include your order number in the email with a short description of the issue and we will reply within 24-48 business hours to address the next steps. In case of a return, we will apply a refund within 24-48 business hours once the return has been received back to our shop.